Interested in joining our team? Please read the information below regarding our office, application process, and info sessions.
The Student Advocate’s Office (SAO) is an executive office of the ASUC. We offer advice and representation to any student or student group involved in a dispute with the University, effectively making us the campus public defender. We provide assistance for a broad variety of problems, including disciplinary allegations and violations, grade disputes, enrollment issues, financial aid problems, establishment of residency, discrimination, and harassment. All assistance is free and confidential.
SAO caseworkers work with students on an individual, case-by-case basis, providing advice, support, and representation and helping students navigate the various administrative processes. Caseworkers also work with the University to improve policies and services.
After selection, caseworkers are assigned to one of four divisions: Financial Aid, Academic, Conduct, or Grievance. Caseworkers are provided with training and shadow cases with senior staff members. As soon as they feel comfortable, new caseworkers may begin to handle cases on their own.
Because our services are free to students, caseworker positions are unpaid.
SAO caseworkers gain invaluable experience applying their communication and critical analysis skills to real student cases, while helping students to resolve their conflicts with the University. In particular, caseworkers are able to develop strong relationships with various members of the University’s administration, while working in an office with some of the most interesting and talented students on campus.
Applicants should possess strong analytical skills, a high level of motivation, and excellent communication skills. Our most important concern is that applicants will be committed to the work that we do. We encourage all majors and ages to apply. Please note that we are an undergraduate office, and do not have the capacity to take on graduate students at this time. However, if you are a graduate student, please email firstname.lastname@example.org and we can pass your contact information along to the Graduate Student Assembly to indicate that you are interested in a similar role at the graduate student level.
All applicants must be free on Monday evenings from 8-10pm for our general office and policy meetings.
Each caseworker is required to fulfill 4 office hours per week. Because casework sometimes involves work outside of the office, working in the SAO generally requires about 7-9 hours per week. Additionally, all members of the SAO must participate in occasional events to publicize the office’s services.
If you have any questions, feel free to stop by our office or email us at email@example.com. Applicants are strongly encouraged to attend one of the information sessions:
Thursday, September 5th at 8pm in the Senate Chambers (5th Floor of Eshleman)
Tuesday, September 10th at 9pm in the Senate Chambers
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