Our Divisions

SAO is made up of four divisions, each of which houses Caseworkers with differing expertise and experiences.


Our Academic Division handles scholastic issues including, but not limited to, grade changes, personal withdrawals, CalCentral issues, and disputes with faculty.

Financial Aid

Our Financial Aid Division handles monetary issues including, but not limited to, financial aid dispersal, student employees, emergency housing, tuition, and California residency.


Our Conduct Division handles conduct issues for students accused of violating the Student Code of Conduct for actions including, but not limited to, alleged cheating, destruction of property, and assault.


Our Grievance Division handles all other student grievances, including, but not limited to, DSP accommodations, discrimination, sexual violence, and non-traditional student concerns.

The ASUC Student Advocate’s Office (SAO) — effectively the campus public defender — is an executive, non-partisan office of the student government at UC Berkeley. We offer representation, help, and advice to any student or student group involved in a dispute with the University.

Our caseworkers have experience and knowledge about all sorts of problems, including conduct violations, grade disputes, enrollment issues, financial aid problems, establishment of residency, discrimination, and harassment. All assistance is free and confidential.

Visit the division pages above for information and resources about common disputes.

Contact us here!

Click here for more information about confidentiality, advising, and resources.

Looking to join our office? Click here for our application page.

Please visit our Resources Page for guides and recent updates to University Policy.

Our Team

SAO is comprised of the Student Advocate and two Chiefs of Staff. Each division is led by a Division Director and a Policy Coordinator.

Joyce Huchin

Student Advocate

Era Goel

Internal Chief of Staff

Barbara de Alfaro

External Chief of Staff

Mina Shahinfar

Academic Director

Aeri Hong

Financial Aid Director

Annie Price

Conduct Director

Saran Uthayakumar

Grievance Director

Elan Barnett

Academic Policy Coordinator

Sara Wheeler

Financial Aid Policy Coordinator

Annabelle Long

Conduct Policy Coordinator

Catie Haddad

Grievance Policy Coordinator

Crystal Choi

Head of Finance & Operations

Leah Totsubo

Head of Events

Get started with a Caseworker today!


Check in here for recent updates to campus policy and instructional guides that impact the student body

ASUC Housing Security Deposit Award

If you cannot afford to pay your security deposit this semester, apply to the Housing Security Deposit Award! Applications will be accepted on a rolling basis and you can apply at tinyurl.com/asucsecuritydeposit. Thanks to @asucsenatorcastro for the Read more…

Fall Virtual Drop-In Hours

Happy first full week of Fall 2020, bears! We will be starting our new format for office hours tomorrow! Please feel free to drop in for any question or problem, big or small! We’re happy to Read more…