Our Divisions

SAO is made up of four divisions, each of which houses Caseworkers with differing expertise and experiences.

Academic

Our Academic Division handles scholastic issues including, but not limited to, grade changes, personal withdrawals, CalCentral issues, and disputes with faculty.

Financial Aid

Our Financial Aid Division handles monetary issues including, but not limited to, financial aid dispersal, student employees, emergency housing, tuition, and California residency.

Conduct

Our Conduct Division handles conduct issues for students accused of violating the Student Code of Conduct for actions including, but not limited to, alleged cheating, destruction of property, and assault.

Grievance

Our Grievance Division handles all other student grievances, including, but not limited to, DSP accommodations, discrimination, sexual violence, and non-traditional student concerns.

Our Team

SAO is comprised of the Student Advocate and two Chiefs of Staff. Each division is led by a Division Director and a Policy Coordinator.

Era Goel

Student Advocate

she/they

Leah Totsubo

Internal Chief of Staff

she/her

Crystal Choi

External Chief of Staff

she/her

Elan Barnett

Academic Director

she/her

Aeri Hong

Financial Aid Director

she/her

Annabelle Long

Conduct Director

she/her

Catie Haddad

Grievance Director

she/her

Jai Sharma

Academic Policy Coordinator

he/him

Lily Moser

Academic Policy Coordinator

she/her

Ainsley Chu

Conduct Policy Coordinator

she/her

Ariana Kretz

Conduct Policy Coordinator

she/her

Brian Xi

Financial Aid Policy Coordinator

he/him

Kaylie Moroupolos

Grievance Policy Coordinator

she/her

Katia Price

Head of Finance & Operations

she/her

Miranda Li

Head of Finance & Operations

she/her

Kaelin Garemani

Grievance Policy Coordinator

she/her

Need assistance? Get started with a Caseworker today!